Eposi EM. Evaluation of Customers’ Expectations and Perceptions of Service Quality Dimensions: A Study of South African Post Office in the North-West Province. IRMM [Internet]. 2023 Nov. 10 [cited 2024 Dec. 22];13(6):29-42. Available from: https://econjournals.com.tr/index.php/irmm/article/view/14876