Majali, Tha’er A, and Abdul Manaf Bohari. “A Conceptual Model of Electronic Word of Mouth Communication through Social Network Sites: The Moderating Effect of Personality Traits”. International Review of Management and Marketing, vol. 6, no. 7S, Oct. 2016, pp. 265-9, https://econjournals.com.tr/index.php/irmm/article/view/3265.