Premordia, I. and Gál, T. (2021) “Dear Customer, Thank You for Your Review: The Service Failure-recovery Dyadic Interactions in the Restaurant Industry”, International Review of Management and Marketing, 11(3), pp. 49–57. Available at: https://econjournals.com.tr/index.php/irmm/article/view/11257 (Accessed: 8 November 2024).