SAMAWI, Ghazi A.; ABU-TAYEH, Bandar K; YOSEF, Fathi; MADANAT, Metri; AL-QATAWNEH, Manar I. Relation between Total Quality Management Practices and Business Excellence: Evidence from Private Service Firms in Jordan. International Review of Management and Marketing, [S. l.], v. 8, n. 1, p. 28–35, 2018. Disponível em: https://econjournals.com.tr/index.php/irmm/article/view/5819. Acesso em: 5 oct. 2024.