WANTARA, Pribanus. The Relationships among Service Quality, Customer Satisfaction, and Customer Loyalty in Library Services. International Journal of Economics and Financial Issues, [S. l.], v. 5, n. 1S, p. 264–269, 2015. Disponível em: https://econjournals.com.tr/index.php/ijefi/article/view/1390. Acesso em: 7 nov. 2024.